Our Story

About Michael:

Michael brings over 20 years of experience driving revenue growth, expanding product portfolios, and building high-performing teams. As the CEO of ShopKeep, a cloud-based point-of-sale system provider, Michael successfully led the company through a significant growth phase and ultimately orchestrated its acquisition by Lightspeed POS, where he served as Chief Business Officer for the past two years.

Before ShopKeep, Michael served as CEO of Borderfree, an e-commerce platform provider for leading retailers. He led the company’s growth from a startup to a publicly traded company that was ultimately acquired by Pitney Bowes in 2015.

About Jerome:

Jerome is an entrepreneur with his heart in recruiting and soul in technology. Jerome envisions a world where recruitment is transparent, and hiring is so easy that his grandma can do it. He's passionate for what he does, hates the status quo, and loves innovation especially when it reaches disruption. Jerome's goal is to bring the economy to its full potential by removing friction in the labor market and eradicating unemployment.

About Jeremy:

Jeremy leads the global finance function including accounting, planning and analysis, reporting, tax, treasury, as well as legal and privacy.

Prior to joining SmartRecruiters, Jeremy was the SVP of Financial Planning & Analysis and Investor Relations at Ceridian where he scaled the finance function through a period of rapid growth and led finance teams through their Initial Public Offering on the New York Stock Exchange in 2018. Prior to Ceridian, he held a variety of finance, accounting, and audit positions at Capella Education Company and KPMG.

Jeremy is a Certified Public Accountant, and has a Masters in Accounting, with a speciality in Financial Reporting from Michigan State University.

About Rachel:

Rachel leads our global post-sales teams (customer success, account management, professional services, support, training and community) and is responsible for our overall customer experience. She was previously Chief Customer Officer at BetterCloud, which received a majority investment from Vista Equity in 2022. Over the last decade, Rachel has scaled growth at every stage, from $1M to $1B+, leading post-sales teams inside companies small and large. Rachel is an established blogger and speaker, having presented at events such as SaaStr, Gainsight Pulse and SuccessCon. She blogs for OpenView Labs, CustomerThink and has been featured on podcasts including SalesForce’s Quotable and Helping Sales Radio. She is an investor and founding member of CS Angel and is also a member of CHIEF. Rachel received her undergraduate degree from Northwestern University and her MBA from Georgia Tech.

About Lehua:

Lehua leads SmartRecruiters global People Team whose mission is to empower every employee to reach their full potential.

Lehua has over 20 years of recruitment, employment brand, HR operations & strategy, M&A, and consulting experience. Lehua has worked for some of the world’s most recognized brands, Gallup, TD Ameritrade, and most recently at Ceridian where she helped the organization successfully enter multiple new markets through 8 acquisitions in 18 months.

Lehua obtained her Bachelor’s in Business Administration, Human Resources Management from the University of Nebraska-Lincoln. Lehua was awarded Talentful’s Top 50 Leaders in Tech and TAtech’s 100 Most Influential Talent Acquisition Thought Leaders in 2022.

About Jim:

For over 16 years, Jim Milton has led product, strategy, sales, and product marketing functions in passionate pursuit of TA tech innovation. From social recruiting to competency-based hiring, to programmatic job advertising, at companies such as TheLadders, LinkedIn, SelectMinds, Oracle, and SmartRecruiters. Jim and his teams have delivered high-impact tools and technologies that have made it easier for recruiters and candidates to achieve hiring success.

About Charlie:

A veteran of selling to and making human resource and recruiting professionals successful, Charlie is responsible for all aspects of worldwide Operations; including GTM & distribution strategy, performance optimization, and business insights. Prior to joining SmartRecruiters, Charlie drove enterprise and insides sales at Identified, which was acquired by Workday in 2014. Prior to Identified, Charlie was one of the first sales reps at Simply Hired. Charlie earned his BA from the University of Washington (go Huskies!).

About Robert:

An HCM cloud software evangelist. Passionate about helping companies transform the way they engage, hire and retain top talent. 22 years’ experience within the recruiting marketplace. Previously spent 9 years scaling an HCM software business from 11 employees to over 700 employees as part of their senior leadership team. In 2016, joined SmartRecruiters as the first sales and marketing hire in Europe with responsibility for UK/Northern Europe. Currently has responsibility for managing the EMEA leadership team and growing the regional customer base.

About Michał:

Michał runs SmartRecruiters' engineering function and is responsible for software development, infrastructure, and security.

Michał spent the last 15 years building distributed systems and managing engineering teams in various industries. He joined SmartRecruiter in 2012 as one of the first employees and helped scale the platform to support the needs of some of the largest enterprises in the world.

He is passionate about creating engineering organizations where teams are empowered to deliver business outcomes.

Michal has a Master's in Computer Science from Jagiellonian University.